MANAGING COST OF QUALITY IN AN ISO 9001 FACILITY

Understanding the intricacies of the Cost of Quality (CoQ) is pivotal for organizations striving to achieve ISO compliance, be profitable, and deliver superior products and services. In this enlightening webinar, Douglas Wood, ASQ Instructor, CQE, SSBB, CMQ/OE, CQA, CQPA, and Principal of DC Wood Consulting, simplifies the complex world of managing Cost of Quality within ISO 9001 facilities, uncovering both hidden risks and promising opportunities.

Watch and learn:

• - What does ISO 9001 say about Cost of Quality?
• - How to choose Cost of Quality metrics that support risk-based thinking
• - What goes into a quality cost metric (and what should be left out)?
• - How to sell the importance of measuring CoQ to management
• - How to avoid CoQ pitfalls and reap the payoffs
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