Ineffective Root Cause Analysis (RCA) can cost your organization millions, yet many still rely on the same outdated methods and tools that fail to deliver. Conventional RCA techniques are limited, and today’s complex challenges require next-level strategies and clever analysis.
Join us for an eye-opening hour specifically for quality, compliance, and operations leaders who demand more from their investigative processes.
In addition to brushing up on the basics, you will learn:
- The art of uncovering hidden but revealing causes
- How to probe beyond what was observed, yet still control scope creep
- How to avoid a wild goose chase by using sound scientific methodologies
- How to zero-in and unravel complexity when multiple root causes are likely
- Why you must reach past the traditional 5 WHYs and combine multiple tools
Since RCA is cross-functional, this free session will benefit everyone on your quality, operations, and production teams. Invite your group!
Steve is a leader in Quality Systems management with over 30 years of experience in the medical technology industry. His career includes roles in quality systems development and implementation, project management, engineering automation, configuration management, audit, and software development for companies including Pelican BioThermal, St. Jude Medical (now Abbott), Boston Scientific, Medtronic, Vital Images, and Control Data. He is now a consultant to the medical technology industry, providing guidance on quality systems and regulatory compliance.
Steve holds a B.S. in Mechanical Engineering from Lehigh University and certifications in quality management, medical device auditing, regulatory affairs, project management, and configuration management. Steve started his professional career in software development and then moved into systems implementation project management. After joining the medical device industry, he transitioned from implementing quality-related IT solutions to managing quality organizations and processes. Steve also helped St. Cloud State University develop and is a Sr. Adjunct Instructor in the “M.S. in Medical Technology Quality” program. In 2023 he was named a Distinguished Speaker by the Society for Quality Assurance (SQA) and awarded the Charles W. Britzius Distinguished Engineer Award by the MN Federation of Engineering, Science, and Technology Societies (MFESTS).
