Date: Wednesday, May 22, 2024
Time: 12 noon CT
Even if you can't make it, register anyway and we'll send the replay link.

Mavericks, change agents, disrupters. These leaders with unwavering convictions drive organizational change and inspire others to raise their commitment to quality. The secret they all deploy? Guerrilla Tactics for Quality Leaders!

With the guerrilla tactics you’ll learn from this webinar, the goal isn't to crush or slash your teammates but to convert them, along with everyone else, to support and spread your culture of quality. Not just to talk the talk, but to walk the walk. Your goal should not merely be to implement a new process, system, or requirement, but to win over hearts and minds so that everyone truly engages in the change.

Some quality & operations professionals are hindered by the false notion that they need permission to lead change. The old saying goes, "Ask for forgiveness, not permission." The guerilla tactics approach is about making change happen without waiting for permission and without jeopardizing your career. As in guerilla warfare, the goal is to avoid head-on confrontations with the "enemy," avoid detection, and achieve objectives without the other side necessarily being aware that you're succeeding. Quality guerillas learn to use this approach masterfully, and now you can, too!

This workshop introduces methodologies to raise the quality bar in your organization without permission and without jeopardizing your career. 

Attendees will learn to:

• Introduce new concepts subtly, without anyone realizing that they're learning them ("hide the vegetables")
• Create non-intimidating quality metrics to foster a culture of continuous improvement
• Simplify documentation for better understanding and compliance
• Apply the Seven Habits of Highly Effective Quality Leaders to make change stick