Automate Your Deviation Management Processes

The process starts with determining and triggering the appropriate Deviation record, Planned or Unplanned. When a new record is created, Intellect automatically assigns unique number for each Deviation record (DEV or UPDEV).

The record initiator then classifies and determines the deviation period to select appropriate start and end dates for the planned deviation. It is then followed by capturing the affected departments, deviation area and category where, the user is provided with various options before routing it for review and approval for the current user’s department head.

The department head either approves or rejects the deviation request and decides if an investigation is required before the deviation is active. If rejected, the record is routed back to the initiator to provide more information.

If approved, record is routed to appropriate affected department(s) head to get buy-in before deviation is active. For unplanned deviation record, by default a deviation is escalated to the nonconformance application so a thorough quality investigation can be performed and followed by closing the deviation record.

For approved planned deviations by affected department(s) head the deviation goes into the active stage where the user can add additional information on the active deviation before it’s routed for a quality verification.

The active deviation period depends on the selection made under create deviation phase. A system sends an email notification to the deviation owner before the end date becomes current. The deviation record is then routed for a quality verification to determine if deviation was effective and an option to create additional nonconformance, if required.

The system automatically generates the a nonconformance record if the deviation is deemed non-effective by quality personnel.